6 Ways leadPops provides World-Class Customer Support
Customer support is crucial to determining your success with ANY investment.
Your success shouldn’t be optional when you invest in a marketing partner.
Making sure you get ROI is more than just giving you tools and sending you on your way.
At leadPops, we’re passionate about ensuring you reach your highest potential. We know the only way to start a long-lasting relationship with our clients is to make them as much money as possible.
That’s why we employ a World-Class customer support team who serves as an extension of your business.
We give you the technology to take back your leads, industry-leading educational material, and a team to make your journey seamless.
“World-Class Service” aren’t hollow words we say to our clients. Being available around the clock and being the personal trainer your business needs is what we pride ourselves on.
leadPops Customer Support sets an industry benchmark because of the priority we put on our clients.
Check out these reviews from clients that have experienced our support.
There are six components of our Customer Success Program that set leadPops apart from other marketing companies.
1. The Client Success Team
First, our Client Success Team serves as an extension of your business. Whenever you contact your Client Success Manager, you’re accessing a wealth of marketing knowledge.
Your subscription includes monthly check-in calls where you develop a personalized roadmap to your success. We develop realistic, but lofty goals for your business and paint a picture of how you get there.
You work closely with our team to launch your services, troubleshoot any issues, and stay in the loop on how your leadPops products are performing. Some competitors might just take your credit card number, and you’ll never hear from them again.
At leadPops, signing up with us is the start of your journey to mortgage lead generation mastery.
Do you need help refining your sales pitch or building out your online credibility as a new loan officer?
Request a Customer Success Call and we will be available as your sounding board before you go out and start closing loans!
This is available anytime at no extra cost. Email email@example.com to schedule your Customer Success Call!
2.) Guided Product Walkthroughs
Second, your leadPops subscription comes with an in-depth Admin Panel that enables you to track, optimize and tweak every one of your leadPops Funnels.
Though we’ve designed your Admin Panel to be simple, we understand that learning all the capabilities can be overwhelming at first.
That’s why leadPops has integrated guided walkthroughs throughout the Admin Panel!
These tips serve as your personal guide that teaches everything you need to know about your leadPops Funnels.
With these tooltips, you’ll learn how to duplicate, edit, and optimize each of your Funnels so you can generate as many leads as possible.
Once you get the hang of using the Admin Panel, you can dismiss these walkthroughs at any time.
Our main goal at leadPops is to help you generate quality leads to grow your business.
The more you know about our product, the better equipped you are to use them. That’s why we invest heavily into educating you.
3. Client Success Spotlights
“I put a leadPops Funnel on ANYTHING that moves!”
Enrique Braunschweiger, President & Founder, FirstWestFinancial.com
Without our client feedback and positive reviews, leadPops would just be selling air. We pay attention to what our clients have to say to make sure we are delivering the value that we promise.
We host Client Spotlights to encourage new users to see what is possible with our offerings.
4.) The Client Advisory Council
leadPops also sponsors open sessions for client feedback and input on new products and services during our Client Advisory Council sessions.
As a member of this exclusive group, you get early access to new features and products, give feedback directly to our team, network with other industry leaders!
Not to mention all the leadPops swag you can ask for.
Click here to apply to our Client Advisory Council!
5. The 7 Steps to Mortgage Lead Generation Mastery
To guarantee your success and growth as a mortgage professional, leadPops has developed a step-by-step framework to generate all the mortgage leads you can handle called the 7 Steps to Mortgage Lead Generation Mastery.
In addition to the content series we’ve released on Youtube detailing each step, we also integrate this framework into the Customer Success Program.
Your check-in calls revolve around which steps to tackle to help you move mountains in your career.
We also host webinars that give personal training from our CEO and other Senior Marketing Experts at leadPops to break down the 7 Steps even further.
We create all this content to educate our clients and any mortgage professional who wants to jump into the online lead generation world.
You can sign up for the newest webinar here.
6. leadPops Academy
In addition to all the resources we’ve listed above, we are proud to announce the new leadPops Academy.
While our support articles and marketing center have served our customers greatly in the past, we want to guarantee our customers have an unparalleled learning experience at their fingertips.
With the leadPops Academy, you can access an entire curriculum of educational marketing resources that walk you through creating a powerhouse mortgage business.
You’ll proceed through the entire 7 steps to Mortgage Lead Generation Mastery as well as get a clear picture of all of our products and services.
We leveraged our entire team at leadPops and plan to continually update the content to guarantee you have the most cutting-edge knowledge available for your business.
If you absorb all the content we’ve loaded into the academy, you will be in an incredible position to grow your business and become a marketing expert.
If you have any questions about how leadPops can support and grow YOUR business, we’d love to chat with you.